Consultations

Guidance tailored to your health and wellness goals

Talk to our registered pharmacist or nutritionist about your goals, your routine and the products you're considering. Free, by phone or WhatsApp.

Book a consultationHow it works
  • FreeNo charge for consultations at the moment.
  • Qualified peopleA registered pharmacist and a nutritionist, not a bot.
  • Honest adviceSometimes the right answer is no product at all.

Choose a consultation

Our consultations

  • FreePhone or WhatsAppAbout 15 minutes

    Wellness Consultation

    A one-to-one conversation with our registered pharmacist about your health and wellness goals, your current routine, and whether a supplement makes sense for you.

    Who it's for

    Adults who want a starting point, are unsure what they need, or want a second opinion on their current routine.

    What happens

    1. Send a short request with a good time to reach you
    2. Our pharmacist contacts you to confirm
    3. You talk through your goals, routine and any medicines you take
    4. You leave with clear next steps, which may or may not include a product

    With: Registered pharmacist

    Book Wellness Consultation
  • FreePhone or WhatsAppAbout 20 minutes

    Nutrition Consultation

    Practical guidance on eating patterns and nutrition that fit your goals, your budget and Kenyan food.

    Who it's for

    Anyone who wants help with everyday nutrition, energy, weight management or eating well around a busy life.

    What happens

    1. Send a short request with your main goal
    2. Our nutritionist contacts you to confirm a time
    3. You review your current eating habits together
    4. You agree realistic changes and how to follow up

    With: Nutritionist

    Book Nutrition Consultation
  • FreePhone or WhatsAppAbout 30 minutes

    Weight Management Consultation

    The starting point of our Weight Management service: an honest look at your goals, habits and health, and an agreed plan for what comes next.

    Who it's for

    Adults who want structured support to manage their weight, whether they are just starting or have tried before.

    What happens

    1. Complete the short Start Your Journey form
    2. Our pharmacist or nutritionist contacts you to confirm a time
    3. You discuss your goals, lifestyle, medicines and past attempts
    4. You agree a plan: lifestyle, nutrition, follow-up and products only where suitable

    With: Registered pharmacist and nutritionist

    Book Weight Management Consultation
  • FreePhone, WhatsApp or live chatAbout 10 minutes

    Product Guidance

    A quick check before you buy: which product suits you, how to take it, and whether it is suitable alongside your medicines or health conditions.

    Who it's for

    Customers choosing between products, taking other medicines, pregnant or breastfeeding, or managing a health condition.

    What happens

    1. Tell us which product(s) you are considering
    2. Our pharmacist reviews them against what you tell us
    3. You get a clear answer, including when a product is not right for you

    With: Registered pharmacist

    Book Product Guidance
  • Free review. Medicine priced on confirmationWhatsApp or phoneAbout 10 minutes

    Prescription Review

    For prescription-only medicines, including medical weight-management treatments. Send us a valid prescription from your doctor; our pharmacist verifies it before anything is dispensed.

    Who it's for

    Patients who already have a prescription from a doctor who has assessed them. We cannot issue prescriptions.

    What happens

    1. Send a photo of your valid prescription
    2. Our pharmacist verifies it with you and checks it is safe to dispense
    3. We confirm availability, price and delivery or collection
    4. We follow up with you once treatment starts

    With: Registered pharmacist

    Book Prescription Review

Request a consultation

Tell us what you need and when to reach you. We'll confirm a time with you.

We send your confirmation here.
How should we reach you?
Best time
Please keep it brief. You don't need to share medical details here; we'll talk about them privately during your consultation.
How we use this information We use your details only to arrange and deliver your consultation. They go to the HealthSpot team, are not shared with third parties for marketing, and you can ask us to delete them at any time. See our privacy policy.

Consultations give general health and product guidance. They do not replace your doctor. In an emergency, go to the nearest hospital or call 999 / 112.

How it works

From request to next steps

  1. Request Choose a consultation and tell us when to reach you.
  2. We confirm Our team contacts you to agree a time.
  3. Consult Talk through your goals, routine and medicines privately.
  4. Next steps Clear guidance, follow-up if useful, products only where suitable.

Consultation questions

Who will I speak to?

A registered pharmacist for wellness, product and medicine questions, or our nutritionist for nutrition and eating habits. For weight management you may speak to either, or both.

Do you prescribe medicines?

No. We can advise on over-the-counter products and supplements, and we can verify and dispense a valid prescription from your doctor, but we don't diagnose or prescribe.

Do I have to buy something?

No. Consultations are there to help you, not to sell to you. If a product isn't right for you, we'll say so.

Is it confidential?

Yes. What you share is used only to support you, is seen only by the HealthSpot team, and you can ask us to delete it at any time.

Consultations give general health and product guidance and don't replace your doctor. In an emergency, go to the nearest hospital or call 999 / 112.

Working on your weight?

Our Weight Management service adds a plan, progress tracking and follow-ups to your consultation.

Explore Weight Management